Type in the Citrix Netscaler Gateway URL.Click on the Security Tab>Trusted Sites and click Sites.If you do not see the menu bar in Internet Explorer, click on the gear icon in the upper right hand corner.Click on the Tools and then select Internet Options Add the Netscaler Gateway URL to the users Trusted Sites in Internet Explorer.Here are some steps for Internet Explorer 11 that work for most cases. Users are prompted to Save or Open an ICA file when attempting to launch published apps and desktops when they get a new workstations or they had to reinstall/repair/Upgrade Citrix Receiver. Issues launching Citrix Published Apps and Desktops from StoreFront and IE 11Įnd users sometimes experience issues launching applications when using Internet Explorer 11 and the help desk normally has to help troubleshoot these issues on their personal devices.
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